Five Trends to Watch in 2020 for Small Businesses

As a small business, it’s important to keep up with the latest trends in technology, marketing and customer service. Even though not every trend will impact the business equally, it’s essential to be on top of things that change over time. Major trends do influence customers’ expectations, so it’s good to be up to date.

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  • Minimize packaging and use recyclable materials for packaging.
  • Use green cleaning products.
  • Create an app for the business, where you can then send out promotions and the latest news.
  • Accept mobile payments. More and more consumers are using mobile payment options provided by Google Wallet, Apple Pay, so it’s only reasonable for businesses to provide a convenient feature to customers.

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