Besides Negative Feedback, Business Should Pay Attention to Neutral Reviews As Well

Replying to reviews is a vital part of any business’ marketing strategy. Most businesses already know that replying to negative reviews is vital to repair their relationship with the customer and show readers that they care about making things right for unhappy customers.

Image for post
Image for post

Written by

Your search results affect how people perceive you. Learn how ReputationDefender can help protect your online reputation.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store